Displaying items by tag: Services In Operation

Consumer complaints to Australia’s telcos increased by 7.8 complaints per 10,000 Services- in Operation (SIOs) for three months of the July-September 2020 quarter, an increase over the previous quarter’s ratio of 7.4.

Complaints about telco services by telecommunications consumers dropped nearly 14% in the three months of the January to March quarter this year, compared to the same quarter last year, according to the latest report from telecommunications lobby group Communications Alliance.

Australia’s mobile services market will undergo significant change, with the advent of 5G driving price competition, according to a new report which estimates the number of 5G connections will reach more than 10 million by the end of FY2022. It also says at least one network operator will begin shutting down 3G services by 2020.