Displaying items by tag: Salesforce

Cloud cybersecurity company Cloudflare has appointed 25-year industry veteran Steve Bray as Head of Australia & New Zealand.

COMPANY NEWS: As organisations continue to migrate data to the cloud, where and how data is handled is becoming an important consideration. In response to growing demand, WithSecure (formerly F-Secure Business) is introducing the option for its Cloud Protection for Salesforce customers in Australia and Singapore to select where their data is processed. The trusted, natively integrated solution prevents attacks via files and URLs uploaded to Salesforce Clouds.

COMPANY NEWS: Peak Insight is an award-winning Cisco collaboration, contact centre and connectivity provider, today announced it has deployed Webex Calling and Contact Centre in a multi-year managed services agreement with paper manufacturer, Opal Packaging Australia.

COMPANY NEWS:  Adds two-way messaging capability to Salesforce for personalised, contextual communications to improve first contact resolution and customer engagement, and enhance Vonage Contact Center

Work operating system provider monday.com has appointed Stefan Pfister to the role of senior director of ANZ sales and Eric Kim to the role of business operations team lead. Both roles are based in Sydney.

COMPANY NEWS: WalkMe, a leading provider of digital adoption solutions, today announced that NEC has implemented WalkMe to drive the utilisation of purchasing, procurement, and customer management systems as a part of its digital transformation initiatives.

Sydney-based ecommerce specialist StoreConnect has secured $9 million in a seed round led by Bellini Capital.

COMPANY NEWS: Lucid Software, the leader in visual collaboration software, today announced the launch of its latest APIs and developer platform, which will enable Lucid users and partners to better streamline their workflows by creating, publishing, and distributing their apps and integrations within the Lucid Visual Collaboration Suite. Top partners utilizing the APIs and developer platform at launch include Salesforce, Slack, ServiceNow, and Notion.

Salesforce Research: 88% of customers in Australia say financial service providers didn’t fully prepare them for an economic downtown

COMPANY NEWS: Informatica, an enterprise cloud data management leader today announced the launch of four new product capabilities to bring greater simplicity, speed, and performance to data integration and replication for customers in the Snowflake ecosystem: Informatica Superpipe for Snowflake, Enterprise Data Integrator Snowflake native application, Cloud Data Integration-Free for Snowflake, and support for Apache Iceberg on Snowflake. The announcements were made at Snowflake’s annual user conference, Snowflake Summit 2023.

The South Australian Government has entered into a five year Whole of Government agreement with Salesforce to accelerate its digital transformation, improve customer experience and public servant productivity.

COMPANY NEWS: Pax8, the leading cloud commerce marketplace, welcomes Redstor, a global leader in cloud backup and recovery that will revolutionise Managed Service Providers’ (MSPs) backup offerings.

In a survey of cloud tech professionals, Revolent found that 52% believe that the digital skills gap in their industry has increased.

GUEST INTERVIEW: A hybrid cloud strategy is now the norm among larger organisations, and that that can lead to performance and security problems – but Gigamon can help.

Sydney-based order management system provider Fluent Commerce has appointed Wendy Zveglic to the role of vice president of engineering.

British telecommunications provider BT has partnered with CX platform provider Five9 to offer Five9 Intelligent CX platform to new and existing customers as a managed service to help fully digitalise workplace through tighter integration with existing voice, digital channels, unified communications and customer relationship management systems.

Gamers across Australia and the world are uniting in support of the children and families impacted by the Ukraine war, in a fundraising first for UNICEF Australia.

Customer relationship management (CRM) system provider Salesforce has announced new Einstein GPT and Data Cloud capabilities for Flow, its portfolio of automation tools.

Business spend management specialist Coupa Software has appointed Mark Innes as senior vice president of APJ sales.

Observability platform provider New Relic has appointed Rob Newell to the newly-created role of vice president of customer adoption for Asia Pacific and Japan.