Displaying items by tag: SLA

GUEST OPINION by Austin Technology:  In an increasingly interconnected world, businesses are more dependent than ever on IT infrastructure. This dependence has led to a surge in demand for IT support, and MSPs (Managed Service Providers) have risen to the occasion by offering Remote IT Support.

GUEST OPINION: Monthly recurring revenue is the ultimate goal, the most important issue on which anyone in the IT channel should focus.

GUEST OPINION: Development teams are increasingly transitioning to agile software development and DevOps to deliver business value faster.

GUEST OPINION: There are several reasons why real-time is really taking off, and the rise of event-driven architectures is one of them.

In a digital-first world, businesses now expect a relationship with their provider based on continuous improvement of the end-to-end digital service.

GUEST OPINION by Mike Hicks, Principal Solutions Architect at ThousandEyes: When companies first started experimenting with the cloud, it was with non mission-critical workloads. Systems of any importance ran in the cloud and on-premises in parallel.

GUEST OPINION: Prior to the advent of cloud computing, IT was simply a department in an organisation where users would go to get their phone issues resolved or their computers fixed. Today, IT plays a far more strategic role in the enterprise and is a key enabler of business innovation and growth.

GUEST OPINION: Prior to the advent of cloud computing, IT was simply a department in an organisation where users would go to get their phone issues resolved or their computers fixed. Today, IT plays a far more strategic role in the enterprise and is a key enabler of business innovation and growth.

In a statement released yesterday evening, Dodo tells their side of the outage story.

An industry executive has outlined some of the obstacles slowing the corporate adoption of cloud computing.

Very soon, the unit of currency in the data centres of the word will be the Virtual Machine.  Hosting of a running instance, and the price of doing so, will be the major component of the business model of just about every data centre in the world.

Hitachi Data Systems' new unified compute platform will make it easier for service providers to take advantage of cost savings made possible by the economies of scale provided by cloud-scale environments.