Displaying items by tag: Optus outage

A senate inquiry that probed last year's Optus outage has listed recommendations including the emergence of "large-scale network roaming" and "mutual assistance arrangements for major outages" to prevent the impact of future incidents of similar scale.

Published in Technology Regulation

Consumers and small businesses made 14,671 phone and Internet complaints between October and December 2023, an increase of 13.4 percent compared to the previous quarter, but a 17.9 percent decrease compared to the same time last year, according to the latest data from the Telecommunications Industry Ombudsman (TIO).

Published in Telecoms & NBN

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