Displaying items by tag: Customercentric innovation
Tuesday, 14 January 2025 00:55
What’s topping CX Leaders’ 2025 New Year’s Resolutions?
By Martyn Riddle, VP Marketing, Asia Pacific at Verint: As the new year begins, CX leaders are setting resolutions to ensure their organisations thrive in 2025. And at a time when customer expectations are both high and uncompromising, some previously nice-to-haves are now business imperatives, most notably technologies that offer agility, intelligence, and the ability to deliver standout customer experiences.
Published in
Strategy
Tagged under
Wednesday, 18 December 2024 15:55
What’s topping CX Leaders’ ‘naughty and nice wishlist’
This holiday season, CX leaders will be busy charting a course for 2025.
Published in
Data
Tagged under
WEBINARS & EVENTS
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UiPath to Unveil Latest Agentic Automation Solutions at Agentic AI Summit
UiPath to hold Agentic AI Summit on March 25 to… -
ALL WELCOME - 6 DAYS TO GO - AI in Action is your opportunity to gain actionable strategies for deploying scalable, reliable AI solutions that drive measurable business outcomes.
AI in Action As organisations across APAC… -
TODAY FREE VIRTUAL EVENT - EXL SERVICE, AI in action Driving the shift to scalable AI
Through a blend of visionary discussions, real-world demos, and expert… -
Expert warns: Small businesses missing out on AI cost-saving and growth opportunities
Experienced business marketing and sales strategist, Jennifer Benedek, founder and… -
Datadog Opens Registration for Its 2025 DASH Conference
GUEST EVENTS: The annual conference will take place in New York…
CYBERSECURITY
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Nozomi Networks Named to Fast Company’s World’s Most Innovative Companies 2025 List
COMPANY NEWS: The OT and IoT cybersecurity company is recognised… -
Cybersecurity for Small and Medium Businesses in 2025: Challenges and Solutions
In today’s interconnected world, cybersecurity is no longer a luxury;… -
New initiatives to combat SMS scams and build confidence in Australian phone numbers and brands
The communication and media services regulator ACMA has announced that… -
Milestone Systems Expands XProtect with Enhanced CLOUD Integration, Advanced Vehicle Analytics
Milestone Systems, a leading provider of open platform video management… -
Fastly Empowers Organisations to Prioritise Security Without Disrupting End-User Experiences
Latest Fastly Bot Management update reduces CAPTCHA reliance, enhances bot…
PEOPLE MOVES
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DataSnipper appoints Siu Wei Lee to lead Asia Pacific expansion
DataSnipper, the intelligent automation platform for audit and finance, has… -
Zetaris, The Modern Lakehouse for AI, Continues its Global Expansion with Appointment of Robert Herjavec as Executive Director Global Strategy
Shark Tank's Robert Herjavec has been announced as Executive Director… -
Wisr Welcomes Inaugural Chief Innovation Officer
Wisr Limited (ASX:WZR)has announced the appointment of Álvaro Carpio Colón… -
Rubrik Welcomes Sathish Murthy as the Company’s New Field CTO, APJ
COMPANY NEWS: Rubrik (NYSE: RBRK) today announced the appointment of… -
Seeing Machines appoints John Noble as technology chief
Advanced computer vision technology company Seeing Machines has appointment John…
GUEST ARTICLES
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Unlock online freedom with a free VPN
GUEST OPINION: The internet is a vast and powerful tool,… -
AI and the Future of Insurance: Why Solving the Data Integration Challenge Matters
GUEST OPINION: Artificial intelligence (AI) is already woven into our… -
What are haplogroups, and how do they connect with ethnicity?
GUEST OPINION: People interested in their genetic composition can learn… -
Why Missouri car accident victims should act fast to protect their legal rights
GUEST OPINION: When a car accident in Independence, Missouri, happens,… -
What to bring to your first meeting with a Florida personal injury lawyer
GUEST OPINION: Meeting with a personal injury lawyer for the… -
TELETRAC NAVMAN survey finds 83% of fleets say that AI is future of safety
SURVEY FINDS 83% OF FLEETS SAY THAT AI IS FUTURE… -
Workplace Tug-of-War: Organisations Mandate Office Days, But Employees Push for More Flexibility
New research confirms workplace policies are in flux, with two-thirds… -
How to prevent tool wear and damage in CNC Aluminum Processing
GUEST OPINION: In the world of precision manufacturing, maintaining the…
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New Trustwave research finds patient lives at risk in healthcare with cybersecurity vulnerabilities
COMPANY NEWS: Trustwave, a leading cybersecurity and managed security services provider,… -
Anti Scam Investment Much Needed
GUEST OPINION: Scam operations are only getting more sophisticated, and we…
Guest Opinion
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Unlock online freedom with a free VPN
GUEST OPINION: The internet is a vast and powerful tool,…
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AI and the Future of Insurance: Why Solving the Data Integration Challenge Matters
GUEST OPINION: Artificial intelligence (AI) is already woven into our…
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What are haplogroups, and how do they connect with ethnicity?
GUEST OPINION: People interested in their genetic composition can learn…
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Why Missouri car accident victims should act fast to protect their legal rights
GUEST OPINION: When a car accident in Independence, Missouri, happens,…
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What to bring to your first meeting with a Florida personal injury lawyer
GUEST OPINION: Meeting with a personal injury lawyer for the…
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How to prevent tool wear and damage in CNC Aluminum Processing
GUEST OPINION: In the world of precision manufacturing, maintaining the…
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Anti Scam Investment Much Needed
GUEST OPINION: Scam operations are only getting more sophisticated, and we…
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Govt must Incentivise People Initiatives to Beat Productivity Slump
GUEST OPINION: “The Government has to start incentivising people-focused initiatives… -
Network Technologies Driving Sustainability for Education and Hospitality in 2025
GUEST OPINION: With increased regulation to mitigate the impacts of climate… -
Transitioning to a new ERP system is like open heart surgery for business
GUEST OPINION: Transitioning from one enterprise resource planning (ERP) system…
ITWIRETV & INTERVIEWS
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Amazon CISO CJ Moses gives rare interview
GUEST INTERVIEW: CJ Moses moves out of the shadows to… -
Matt Salier explains the Australian Cyber Collaboration Centre's voluntary data classification framework
Cybercriminals never rest and company data is an increasingly valuable… -
Qualys CEO Sumedh Thakar explains the Risk Operations Centre (ROC)
iTWireTV: Special guest Qualys CEO Sumedh Thakar tells us about… -
iTWire talks to SailPoint about identity management in the Enterprise
GUEST INTERVIEW: We talk to Andrew Moore, VP of Product,… -
How Blue Yonder is applying AI and innovation to solve supply chain challenges
iTWireTV interview: We've all felt the effects of supply chain…
RESEARCH & CASE STUDIES
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Workplace Tug-of-War: Organisations Mandate Office Days, But Employees Push for More Flexibility
New research confirms workplace policies are in flux, with two-thirds…
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New Research from Claroty’s Team82 Highlights Riskiest Medical Device Exposures in Healthcare Environments
“State of CPS Security: Healthcare Exposures 2025” Highlights the Most…
Channel News
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AWS announces Generative AI Partner Innovation Alliance
COMPANY NEWS: Amazon Web Services (AWS) has, announced the launch… -
Rackspace Technology signs multi-year, strategic collaboration agreement with AWS
AI technology services company Rackspace Technologies has signed a Strategic…
Comments
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Re: iTWire - Why Software Developers Need a Security ‘Rewards Program’
For most developers the security/performance trade off is still the hardest one to tackle, even as the cost of processing[…]
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Re: iTWire - The Risc-V architecture that can shape the future of computing
RISC has been overhyped. While it is an interesting low-level processor architecture, what the world needs is high-level system architectures,[…]
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Re: iTWire - Is Linux finally ready to storm the mainstream?
There are two flaws that are widespread in the industry here. The first is that any platform or language should[…]
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Re: iTWire - Transport for NSW and HCLTech expand digital transformation partnership
Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]
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Re: iTWire - NBN Co demonstrates fibre-like speeds over HFC network in trial
I wonder when they will implement all of this, and what the pricing plans will be.FWIW, these days the proposed[…]
