Displaying items by tag: gamechanger

By Martyn Riddle, VP Marketing, Asia Pacific at Verint:  As the new year begins, CX leaders are setting resolutions to ensure their organisations thrive in 2025. And at a time when customer expectations are both high and uncompromising, some previously nice-to-haves are now business imperatives, most notably technologies that offer agility, intelligence, and the ability to deliver standout customer experiences.