Monday, 03 May 2021 20:47

NBN technicians 'walk off job' as 100+ car convoy headed to NBN Co Sydney head office


With the Communications Workers Union (CWU) calling for a National Senate Inquiry into what it calls the "shambolic NBN network", over 100 subcontractors arrived outside the NBN Co North Sydney office to "protest against the NBN Co's shambolic management and pyramid contracting scheme that's leaving workers struggling to make ends meet."

The CWU is the Communications Workers Union. It is the Communications Division of the Communications Electrical and Plumbing Union (CEPU), and says it "represents all workers in the telecommunications, information technology and postal industries."

The CWU has reported "hundreds of technicians working on the NBN project around the country have this morning decided to walk off the job over cuts to their pay rates, a debacle causing chaos in job bookings and scheduling, pyramid sham contracting arrangements and overall poor treatment.

"Over 100 subcontractors who met in Sydney this morning are currently outside the NBN Co North Sydney office as part of a convoy to protest against the NBN Co’s shambolic management and pyramid contracting scheme that’s leaving workers struggling to make ends meet.

"CEPU National President Shane Murphy is calling on the Minister for Communications, Minister Paul Fletcher, to announce a Senate Inquiry into the NBN rollout and the issues that are plaguing it."

CEPU National President Shane Murphy says “The mismanagement of Australia’s NBN network continues to be left unaddressed and workers have had enough.

“The time has come - we need Minister Fletcher to urgently announce a national inquiry into the NBN so we get can these issues fixed.

“The NBN rollout has been plagued with issues from day one, and workers won’t put up with it any longer. NBN Co needs to scrap their dodgy pyramid contracting model, improve pay rates and ditch the shonky booking app.

“Subcontractors are being forced to sign new contracts with NBN Co Delivery partners which cuts their pay, all whilst NBN executives paid themselves $77m in bonuses during the pandemic. It’s infuriating.

“These NBN Co subcontractors have continued to keep the country’s internet services connected during the covid-19 pandemic, turning up for work day in, day out. They deserve better from NBN Co.

“These technicians are highly skilled workers – yet because of the NBN’s ‘pyramid style’ sham contracting scheme, it’s the executives and middle-men who are profiting from Australia’s NBN while the people doing the work are getting get ripped off and consumers continue to suffer with substandard connections."

The CWU notes the NBN has been "plagued by ongoing issues, with technicians the latest to feel the effects with pay cuts and a work dispatch system that is taking subbies up to 3 hours to book work off – threatening to send their small business to the wall, whilst leaving customers waiting for technicians to turn up to their next job."

Murphy continued: “Subcontractors are fed up with cuts to their pay and a shambolic booking system which is leaving subcontractors and NBN customers high and dry.

“Worker’s want the NBN Co to ditch the dodgy Work app, increase technician pay not cut it & commit to scrapping the pyramid subcontracting rorts.” Muprhy concluded.

Subscribe to ITWIRE UPDATE Newsletter here


The much awaited iTWire Shop is now open to our readers.

Visit the iTWire Shop, a leading destination for stylish accessories, gear & gadgets, lifestyle products and everyday portable office essentials, drones, zoom lenses for smartphones, software and online training.

PLUS Big Brands include: Apple, Lenovo, LG, Samsung, Sennheiser and many more.

Products available for any country.

We hope you enjoy and find value in the much anticipated iTWire Shop.



iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.


Alex Zaharov-Reutt

Alex Zaharov-Reutt is iTWire's Technology Editor is one of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.

Share News tips for the iTWire Journalists? Your tip will be anonymous




Guest Opinion

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News