IndustryFair Work Ombudsman launches new online support service for SMBs
Written by Peter Dinham
Australia’s Fair Work Ombudsman has launched a virtual hub providing resources for small business owners seeking information about their workplace obligations.
Chinese tech giant Lenovo Group could lose its place on Hong Kong's benchmark equity index if its shares continue to tumble as they have.
The global business value derived from artificial intelligence (AI) is predicted to total US$1.2 trillion in 2018 – an increase of 70% from 2017 – with customer experience a key area for growth, according to a newly published report.
Melbourne IT, one of the country's best-known domain vendors, will be rebranding itself as the Arq Group to reflect its diversion into other IT sectors, accompanying which will be an increase in staff numbers by 270.
Telecom service providers eye IoT for revenue growth
Written by Peter Dinham
Telecommunications service providers are pursuing multiple paths to gain revenue in the Internet of Things market, but a newly published report warns that 70% of the providers have no well-defined strategy for their entry into the market.
Automation is on the increase worldwide, with many organisations transforming their networks with intelligent automation, programmable optics and advanced analytics capabilities to be able to adapt and respond dynamically to changing market demands, according to a newly published report.
Avaya, Afiniti team up on contact centre AI-driven behavioural pairing
Written by Peter Dinham
Global contact centre solutions vendor Avaya has entered into a strategic partnership with Afiniti, a provider of AI-based behavioural pairing solutions.
The Federal Court of Australia will hear an application from the au Domain Administration, the organisation that administers the Australian domain namespace, for holding a special general meeting, requested by some members, along with the its annual general meeting.
Delivery service Sendle has launched a new parcel delivery guarantee aimed at eBay’s community of eCommerce merchants.
The Vocus Group says it has dropped plans to sell its assets in New Zealand and has ended talks with all parties that had expressed an interest in buying its New Zealand business.
