Displaying items by tag: real time
Friday, 19 November 2010 08:04
Research: B2C call centres need real-time prompts for relevance, retention and revenue
Call centres without real-time driven prompts are significantly less likely to provide relevant offers, retain customers and persuade customers to consider new offers, according to recently released UK and US based independent research commissioned by Portrait Software, a leading provider of customer interaction optimization software and now a part of Pitney Bowes Business Insight (PBBI).
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Tuesday, 16 November 2010 05:21
eTellicom launches IMX with presence in Australia
With Unified Communications becoming a necessity in today business, eTellicom with the IMX adds a powerhouse competitor to the market.
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- Collab
- Australia
- Headsets
- Handsets
- Networking
- Telecommunications
- CTI
- analogue phone
- real time
- live recording
- Outlook
- Exchange
- opensource
- Java
- efone
- myportal
- visual faxmail
- visual contact
- visual attendant
- conference
- Unified communications
- Fax
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- IMX
- PABX
- Integration
- Mobility
- Microsoft
- Linux
- IP
- Telephony
- VoIP
- IPN
- Contact centre
Monday, 02 August 2010 09:03
Real-time online personalisation webinar
Brisbane, August 2, 2010 - Sitecore, Australia's leading provider of online market solutions, is hosting an exciting webinar this week 'When Every Click Counts: From Visitor Analytics to Real Time Personalisation'.
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Tuesday, 20 April 2010 17:02
Cynapse Releases Sync.in - A Real Time Web Based Document Collaboration and Conferencing Tool for Teams and Businesses
Based on Etherpad, which was recently acquired and open sourced by Google, Sync.in enables real time editing of documents through an easy to use web based word processor. Multiple users can edit a document in real time and chat using in-built instant messaging. Sync.in desktop, built on Adobe AIR enables quick access and creation of documents.
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WEBINARS & EVENTS
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OutSystems Announces ONE 2025: The Future of AI-Powered Application and Agent Development Unveiled
GUEST EVENT: The annual event returns to Lisbon with Diego… -
8 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in… -
12 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in… -
UiPath to Unveil Latest Agentic Automation Solutions at Agentic AI Summit
UiPath to hold Agentic AI Summit on March 25 to… -
ALL WELCOME - 6 DAYS TO GO - AI in Action is your opportunity to gain actionable strategies for deploying scalable, reliable AI solutions that drive measurable business outcomes.
AI in Action As organisations across APAC…
CYBERSECURITY
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Check Point boosts external risk visibility following Cyberint acquisition
Cybersecurity management vendor Check Point is expanding its services for… -
BeyondTrust Launches Free Identity Security Risk Assessment to Reveal Hidden Paths to Privilege
COMPANY NEWS: Complimentary new assessment--powered by Identity Security Insights--provides actionable… -
76% of Australian orgs experienced at least one high-impact cyber event ‘halting critical business functions’ in past year
Semperis launches Ready1 to transform ‘cyber crisis response in ANZ’… -
Censys Launches Threat Hunting Solution to Proactively Track and Defend Against Targeted Adversaries
COMPANY NEWS: This solution helps security teams hunt faster, accelerate investigations… -
From Facebook Ads to Fake News: Inside the World of Investment Scam Actors in A/NZ
A $945 million – that is how much money Australian…
PEOPLE MOVES
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KnowBe4 Appoints Bryan Palma as President and CEO and Founder Stu Sjouwerman Named Executive Chairman
KnowBe4, the world-renowned cybersecurity platform that comprehensively addresses human risk… -
Former CIA Director George Tenet joins Illumio Board of Directors
Former CIA director George J. Tenet has joined the Board… -
Exabeam Appoints Kiley LePage as Chief Legal Officer
New appointment to drive growth and global partnerships -
BeyondTrust Names Industry Veteran Sean Malone as Chief Information Security Officer
COMPANY NEWS: Experienced security leader joins BeyondTrust to drive innovation… -
Rimini Street appoints Joe Locandro as EVP and Chief Information Officer to lead Global IT strategy
Former Rimini Street client and seasoned IT and business executive…
GUEST ARTICLES
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Fortinet threat report reveals record surge in automated cyberattacks as adversaries weaponise artificial intelligence and fresh techniques
COMPANY NEWS: FortiGuard Labs 2025 Global Threat Landscape Report highlights… -
The new standard for corporate travel is real-time, policy-smart, and employee-centric
GUEST OPINION: The expectations placed on corporate travel programs have… -
Appian Celebrates 2025 Innovation Award Winners
Customers Delivered Value with Process Orchestration and AI Capabilities on… -
Mandiant releases annual M-Trends report
GUEST RESEARCH: Mandiant just unveiled the findings of its 16th… -
Barracuda finds that 23% of HTML Email Attachments are Malicious
GUEST RESEARCH: New Barracuda Report Highlights State of Email Threat Landscape… -
New CyberArk Report Reveals Surge in Machine Identities as Cyber Priorities Lag Behind in Australian Organisations
GUEST RESEARCH: Machine identities – most with unsecured access -… -
SentinelOne Brings Deep Security Reasoning, Agentic Detection and Response, and Hyperautomation Workflows to Any SIEM or Data Source with Purple AI 'Athena’ Release
COMPANY NEWS: Cybersecurity AI pioneer reveals next generation of Purple AI,… -
Konica Minolta Australia unveils AccurioJet 30000 to maximise customer value through improved user experience
COMPANY NEWS: Konica Minolta Australia has announced AccurioJet 30000, its…
Guest Opinion
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The new standard for corporate travel is real-time, policy-smart, and employee-centric
GUEST OPINION: The expectations placed on corporate travel programs have…
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Safety tips if offering internet access at your rental property
GUEST OPINION: If home ownership is one aspect of the… -
Check Point Partners with Illumio to Advance Zero Trust Security
Check Point Software Technologies Ltd and Illumio have announced a… -
Rethinking IT sustainability to achieve outcomes that matter to the planet and the bottom line
GUEST OPINION:Sustainability has become a critical business priority, connecting environmental… -
How finance leaders can use artificial intelligence to move beyond efficiency and drive revenue growth
GUEST OPINION: Artificial intelligence (AI) is now embedded in many… -
How eLearning can help address Australia's productivity issues
Technology has transformed our lives in countless ways, from how… -
How outsourcing and automation plug the cybersecurity skills gap
Organisations across Australia and New Zealand are increasingly confronted with… -
Building a smarter future for construction
Australia’s construction industry is navigating uncertain waters. While there has…
ITWIRETV & INTERVIEWS
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Amazon CISO CJ Moses gives rare interview
GUEST INTERVIEW: CJ Moses moves out of the shadows to… -
Matt Salier explains the Australian Cyber Collaboration Centre's voluntary data classification framework
Cybercriminals never rest and company data is an increasingly valuable… -
Qualys CEO Sumedh Thakar explains the Risk Operations Centre (ROC)
iTWireTV: Special guest Qualys CEO Sumedh Thakar tells us about… -
iTWire talks to SailPoint about identity management in the Enterprise
GUEST INTERVIEW: We talk to Andrew Moore, VP of Product,… -
How Blue Yonder is applying AI and innovation to solve supply chain challenges
iTWireTV interview: We've all felt the effects of supply chain…
RESEARCH & CASE STUDIES
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Mandiant releases annual M-Trends report
GUEST RESEARCH: Mandiant just unveiled the findings of its 16th…
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Barracuda finds that 23% of HTML Email Attachments are Malicious
GUEST RESEARCH: New Barracuda Report Highlights State of Email Threat Landscape…
Channel News
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AWS announces Generative AI Partner Innovation Alliance
COMPANY NEWS: Amazon Web Services (AWS) has, announced the launch… -
Rackspace Technology signs multi-year, strategic collaboration agreement with AWS
AI technology services company Rackspace Technologies has signed a Strategic…
Comments
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Re: iTWire - Can cyber security be a platform for innovation and growth?
Most cybersecurity is making up for weak platforms. We need to address the fundamentals, design platforms that prevent out-of-bounds access[…]
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Re: iTWire - Why Software Developers Need a Security ‘Rewards Program’
For most developers the security/performance trade off is still the hardest one to tackle, even as the cost of processing[…]
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Re: iTWire - The Risc-V architecture that can shape the future of computing
RISC has been overhyped. While it is an interesting low-level processor architecture, what the world needs is high-level system architectures,[…]
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Re: iTWire - Is Linux finally ready to storm the mainstream?
There are two flaws that are widespread in the industry here. The first is that any platform or language should[…]
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Re: iTWire - Transport for NSW and HCLTech expand digital transformation partnership
Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]
