GUEST OPINION: As we approach 2025, Australia's retail sector stands at a pivotal juncture, influenced by evolving consumer behaviours, technological advancements, and economic pressures. To thrive in this dynamic environment, retailers must adapt to three critical trends: consumer-centric strategies amid budget constraints, digital transformation through data-driven approaches, and the integration of AI to enhance operations and customer experiences.
GUEST RESEARCH by Gartner: Enterprise IT spending across all industry sectors in Australia will grow 3.6% to reach more than A$95.8 billion in 2021, following an expected 2.8% decline in 2020, according to the latest forecast by Gartner, Inc.
The building of the National Broadband Network will create a total of 25,000 jobs across the economy in two years, including almost 10,000 in regional Australia, according to newly released economic impact analysis.
Global SMS business messaging traffic will reach 3.5 trillion messages in 2020, rising from 3.2 trillion in 2019 - representing a growth of 7%, despite the economic impacts of COVID-19, according to a new research report.
The COVID-19 pandemic is causing severe disruption to Australian small businesses, with many businesses “doing it tough”, according to Rod Sims, the Chair of the competition regulator the Australian Competition and Consumer Commission (ACCC).
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