Business management software provider Sage has promoted Arlene Wherrett to the role of vice president and managing director for the Asia Pacific region.
Two top industry executives have talked up AI and Voice as two major technology trends and advancements that will transform how businesses better deliver customer experience in 2018.
Global consulting company Bluewolf is set to launch a new Salesforce Fullforce solution for the telecommunications industry specifically designed to help communications service providers (CSPs) with their customer connections.
Governance and change management can be challenging and confusing and internal IT departments should look to partner with external providers to enable services and platforms that improve productivity while protecting against fragmentation and security threats, a senior IT official from Bluewolf says.
Australian companies are ahead of the global market with cloud integrations, but lag in intelligent applications and data quality, according to the latest "State of Salesforce" report from global consulting agency, Bluewolf.
Australian medium to large enterprises may not have heard of bluewolf – it came to Australia only a few years ago. Globally it was one of Salesforce’s first consulting partners – in short, it helps enterprises implement Salesforce and other cloud based software.
Bluewolf’s new global head of mobile Patrick Bulacz is driving the company’s mobile business from his home base in Australia, and not from Bluewolf’s US headquarters. The availability of local Aussie talent is one of the major reasons for Bluewolf to leave Bulacz here in Australia to run its mobile business worldwide.
New York based global business consulting firm Bluewolf has partnered with German customer engagement cloud consultancy ITBconsult to strengthen its presence in the European market.
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