A forthcoming release of Pega Platform — Pegasystems' low-code app development environment — will make it easier for citizen developers to create compliant enterprise applications.
The Girls in Tech global non-profit organisation aimed at increasing female participation in technology has received more than US$400,000 through an engagement with CRM and…
Customer relationship management software provider Salesforce has launched its blockchain platform, known as Salesforce Blockchain, which it describes as a low-code platform that will enable…
West, a leading US provider of CX and UCS, surveyed more than 500 consumers to understand how they define high-quality CX, gauge how communication preferences shift…
Customers are getting increasingly good at blocking interruptive marketing and sales tactics. Be it via ad-blockers, junk mail filters, or just tuning out, the old…
HR and technology are becoming more intertwined. It is being used to screen applicants, scour social media, gauge sentiment, big data is its friend, and…