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Friday, 21 February 2025 07:49

The 6 best AI-Powered communications platforms for compliance

By DataMotion
The 6 best AI-Powered communications platforms for compliance Image Source: https://datamotion.com/

GUEST OPINION: Today’s business representatives need purpose-built communications platforms to stay compliant and productive. Many of these tools use artificial intelligence to enhance the user experience.

So, what are the best AI-powered communication platforms for compliance?

1. DataMotion

DataMotion offers an all-in-one solution that includes secure forms, email encryption and a human-backed generative AI chat to help people work securely while maintaining high output. More than 2,000 organizations and 10 million people are DataMotion users, benefiting from the platform’s zero-trust architecture. The company’s trademarked JenAI Assist tool pulls individual users’ trusted data from curated sources, simplifying digital interactions and keeping costs low.

During its more than two decades in the industry, DataMotion has earned many regulatory certifications and gained the trust of clients in many demanding industries, such as health care and financial services. This reputation makes the business a strong choice in this space.

2. Shield

Shield offers an AI-powered communications platform for the financial industry. The company has more than 125 team members and operates on four continents while monitoring the interactions of more than 170,000 users. Shield has won numerous financial and regulatory tech awards, indicating widespread admiration and approval across the industry.

The platform is a multilayered compliance solution that gathers information from more than 100 data sources. An optimized search feature helps people find what they need in a fraction of a second. Shield also offers transparent, explainable AI features that automate communications compliance and show every conversation in the appropriate context. Sheid’s AmplifAI generative AI toolkit provides exclusive capabilities, helping people work seamlessly with the platform’s other components while exploring this new technology.

3. Smarsh

The parties aiming to develop the best AI-powered compliance software know they must focus on the needs of their potential clients. Smarsh has done that with its solution, which enables innovation and risk management. The platform helps users collect, store and monitor communications, ensuring they can keep digital conversations flowing without breaking compliance requirements.

Smarsh’s AI-powered supervision and surveillance features can help you better understand communication patterns. These capabilities are beneficial for companies dealing with growing data volumes and complexity. As more than 6,500 customers use the platform, the Smarsh team manages more than 3 billion messages daily. Communications compliance has been the company’s focus for 20 years, and this attentiveness has earned client trust.

4. Kerv

Although Kerv offers many tools to businesses embarking on digital transformations, communications compliance is one of its focus areas. It provides an end-to-end service wrap for clients in tightly regulated industries. Whether users communicate through text messages, video calls, social media or voice calls, Kerv captures them all in an award-winning cloud platform and keeps the content easily accessible.

AI capabilities built into the cloud ensure the Kerv platform runs smoothly and continually optimizes the infrastructure to reduce emissions. Additionally, users can view AI-powered insights that increase decision-making success and aid incident management. The company offers compliance-as-a-service, giving clients the specialized support they need to grow their businesses in challenging landscapes.

5. JustCall

JustCall is a well-established communications platform for call centres, but it has branched out into closely regulated industries, including financial services and health care. Among the AI-based features are tools to help users craft the perfect business text messages or receive real-time coaching during voice calls. Managers can also retrieve and listen to past communications, giving them data to provide constructive employee feedback.

More than 6,000 businesses worldwide use JustCall to improve communications with current and potential clients. Supervisors also appreciate how they can find specific insights — such as call length and the number of texts sent — to learn meaningful trends.

6. Gryphon

The feature-rich Gryphon platform empowers businesses to find opportunities while managing risks. AI-enabled communication coaching and sentiment analysis help people deliver their intended messages, while intelligent screening processes ensure compliance before users connect with individuals for the first time. The platform’s reporting tools help people quickly create audit-ready compliance records.

Users also appreciate the integrations that let Gryphon work with the tools they already know. That compatibility increases user-friendliness and productivity. This platform shows how manageable compliant communications can be with the right tools.

Are You Ready to Get the Best AI-Powered Compliance Software?

These are some standout options for people who need the top AI-powered compliance software. Let this list steer your search and help you find the most appropriate solutions.

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