Ericsson says the migration, executed by Wipro as the end-to-end system integrator, was completed in August 2024 and transitioned 5 million customers over a single weekend.Odido is the largest mobile operator in the Netherlands with almost 7 million subscribers.

The successful migration means all Odido’s mobile customers, whether B2B or B2C, are now served by Ericsson Billing, hosted on AWS.

According to Ericsson, the migration allows Odido to offer innovative 5G services, including the newly launched Klik&Klaar fixed-wireless access (FWA) solution, with improved operational efficiency and customer experience.

"The seamless integration into Odido’s IT landscape lowers Odido’s technical debt, simplifies the customer journey, and reduces operating costs," Ericsson stated in its announcement.

A billing migration is like an open-heart surgery, on a marathon runner, while they run. And we managed to do that.”

Mats Karlsson, Head of Solution Area Business & Operations Support Systems at Ericsson, said the transformation ensures that Odido can deliver superior service experiences at scale.

"Our cloud-native billing platform offers the flexibility and scalability needed to meet the demands of 5G and beyond," Karlsson said.

"It positions Odido for future growth, as it continues to innovate and expand its offerings.”

Sarat Chand, MD Northern Europe, Wipro described the Billing Transformation program as a milestone which will enable Odido to embrace fully automated billing capabilities and state-of-the-art operations on a fully scalable cloud infrastructure.

"Odido can leverage new billing solutions to launch more cutting-edge propositions and enhanced customer experience in the Dutch market," Chand said.

Robert Purdy, CIO of Odido, said partnering with Ericsson and Wipro has allowed the telco to modernise is billing infrastructure, ensuring it is ready to monetise the growing demand for 5G services.”