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APAC network operators eye new revenue opportunities with 5G Mobile network operators in the Asia Pacific region, including in Australia, see support for new revenues and a lower costs of total ownership as the…
The evolution of call centres (interview) One day it was a call centre, then it morphed into a contact centre, now it is all about omnichannel and customer experience (CX).
Telstra switches on millionth hotspot Telstra has switched on the millionth hotspot in its national Wi-Fi network, with the city of Mildura being the location for the same.
EU abolishes mobile roaming charges The European Union has abolished roaming charges for people using mobile phones, meaning that those travelling within the countries that make up the union will…
Vocus denies it has turned down KKR bid Australian telco Vocus has denied that it has turned down a $3.3 billion takeover from US equity firm Kohlberg Kravis Roberts. 
Telstra set to sack 1400 staff Telstra will lay off about 1400 workers as part of an ongoing plan to reduce its operating costs by about $1 billion over five years.
Spark, Nokia seal partnership on road to NZ 5G introduction New Zealand’s biggest telco Spark is partnering with Nokia in a move designed to prepare New Zealand for the introduction of 5G, ultra-broadband and IoT.
Global mobile subscribers now total 5b, claims GSMA The number of mobile subscribers has grown to five billion globally, real-time data from GSMA Intelligence, the research arm of the mobile lobby group GSMA,…
Sprint fined by ACCC over misleading conduct A false and misleading statement has cost Sprint Telco $10,800 after the competition watchdog issued it an infringement notice.
Telstra buys UK's Company85 to boost tech services expansion Telstra has acquired UK-based ICT devices and data centre provider Company85 in a deal the telco says will play a part in the growth of…

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