NBN Co currently has community Wi-Fi solutions in more than 100 remote First Nations communities across Australia, and the expansion of NBN’s community-wide Wi-Fi services follows a pilot program running since 2022 in Aurukun (QLD), Koonibba (SA), Indulkana (SA), and Warakurna (WA).

The Federal Government initiative aims to provide free NBN broadband across public spaces in the communities, enabling access to essential online services, such as telehealth, MyGov, online education and mentoring services.

A pivotal element is the creation of Digital Champions – community members who can help the community with some technical troubleshooting of the Wi-Fi service and help other community members get online and improve their digital skills.

NBN Co says the expansion marks a step forward in helping to bring affordable internet access to remote First Nations communities across Australia, with another four communities due to be activated by the end of the year.

Communities activated as at end-November 2024:

NT: Gan Gan and Wandawuy
WA: Loanbun, Kurangjo, Mindi Rardi, Bungtardi, Darlngunaya, Burawa and Junjuwa
SA: Pipalyatjara, Kaltjiti, Amata, Pukatja and Mimli
QLD: Pormpuraaw

The services, free for community members, use meshed Wi-Fi systems to make internet available across public spaces and in some community buildings.

“We are proud to have successfully activated the first 15 of 23 remote communities that we expect will benefit from the expansion of our Community-Wide Wi-Fi program, said Gavin Williams, Chief Development Officer – Regional and Remote at NBN Co.

“Driving digital inclusion requires us to address four key areas of awareness and education, connectivity, digital ability, and affordability.

“The program helps address all four of these areas by allowing more people equitable access to the opportunities that come with connectivity as well as the support required to make the most of it.

“This program is only possible through continued collaboration with communities, and a key part of the process is co-design with community leaders. We hope that this allows more First Nations people to experience firsthand the social and economic benefits that come with greater access to crucial online services.

“We look forward to continuing this journey and connecting more communities before the end of the year.”

Che Cockatoo-Collins, Executive Manager Indigenous Affairs at NBN Co, said the broadband network provider is hearing positive feedback from communities as Digital Champion roles are being established.

“These local community members are acting as digital ambassadors to empower their entire communities to get online and enhance the digital skills of themselves and the people around them," Cockatoo-Collins said.

“The dedication and enthusiasm of these Champions is already making a major difference to fostering a more connected and inclusive future.”