Friday, 10 July 2020 16:39

8x8 and Aryaka team up for better UCaaS

By
8x8 CEO Vik Verma 8x8 CEO Vik Verma

An arrangement between cloud-first WAN company Aryaka and cloud communications provider 8x8 is intended to improve the performance of 8x8's Open Communications Platform.

The agreement between the two companies lead to improved employee productivity and customer experience for clients, something that is said to be even more important in the current work-from-anywhere environment.

Joint customers will gain optimised access to 8x8's regional unified communications as a service (UCaaS) points of presence (PoPs) across the Aryaka backbone, eliminating packet loss, latency, and jitter.

They will also receive real-time insights into traffic management, including monitoring and reporting on 8x8 performance.

"As a leader in the managed SD-WAN space, we're excited to be partnering with an acknowledged enterprise communications leader to offer our joint customers and partners a solution that leverages each of our strengths and directly addresses one of our key use cases," said Aryaka CEO Matt Carter.

"This is truly a 1+1=3 offering that creates the first truly global SD-WAN enabled UCaaS and contact centre-as-a-service (CCaaS) platform that addresses the digital transformation needs for enterprises of all sizes across the globe."

The two companies plan to co-market their combined products, and 8x8 will also resell Aryaka's managed SD-WAN service in conjunction with 8x8's UCaaS and CCaaS.

"8x8 is committed to helping global organisations meet their work-from-anywhere objectives that increase business responsiveness and resilience while enhancing employee productivity and customer experience," said 8x8 CEO Vik Verma.

"Extending the 8x8 Open Communications Platform with SD-WAN will provide enterprises with highly stable and productive employee, partner, and customer interactions across the globe. We already have an impressive track record of successful joint deployments with Aryaka at some of the most demanding global enterprises, and the expanded partnership will take the relationship to the next level."


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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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