Displaying items by tag: incontact
Friday, 16 November 2012 17:11
Telstra offers Genesys from the cloud
Telstra has launched a hosted contact centre service using technology from market leader Genesys. Meanwhile, its international arm is offering -outside Australia a cloud-based contact centre service using technology from Australian company IPscape in which Telstra is an investor.
Published in
Business Telecommunications
Tagged under
Thursday, 08 November 2012 19:53
US cloud contact centre players expected down under
Several major US players in the cloud based contact centre space are expected to enter the Australian market in the next 12-18 months.
Published in
Business Telecommunications
Tagged under
WEBINARS & EVENTS
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OutSystems Announces ONE 2025: The Future of AI-Powered Application and Agent Development Unveiled
GUEST EVENT: The annual event returns to Lisbon with Diego… -
8 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in… -
12 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in… -
UiPath to Unveil Latest Agentic Automation Solutions at Agentic AI Summit
UiPath to hold Agentic AI Summit on March 25 to… -
ALL WELCOME - 6 DAYS TO GO - AI in Action is your opportunity to gain actionable strategies for deploying scalable, reliable AI solutions that drive measurable business outcomes.
AI in Action As organisations across APAC…
CYBERSECURITY
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Rapid7 introduces Intelligence Hub within its command platform for Threat Intelligence with ‘curated, actionable insights’
Integrated threat intelligence solution delivers proactive context and prioritisation, rapidly… -
Bitdefender Redefines Endpoint Security, Announces Global Launch of GravityZone PHASR
Industry-First Solution Sets a New Standard for Attack Surface Reduction… -
Motorola Solutions launches SVX and Assist, converging two-way radio with body camera and AI into one integrated device for public safety
Simplifying tech for police officers to revolutionise how they protect… -
Infotrust 'shines as Finalist for SOC Provider of the Year and Female Cyber Security Leader of the Year' at the 2025 Australian Cyber Awards
COMPANY NEWS: Infotrust, one of Australia’s largest ASX listed cyber… -
Kaseya unveils Spring 2025 innovations, showcasing ‘AI-Driven innovations’ across IT management and cybersecurity
COMPANY NEWS: AI-powered cybersecurity and IT management software provider Kaseya…
PEOPLE MOVES
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Gigamon Appoints Simon Oliver to Lead APAC Channel Sales as Regional Demand for Deep Observability Accelerates
Gigamon, a leading deep observability company, has announced the promotion… -
Gerry Sillars is Bolstering Semperis’ Identity-Driven Cybersecurity Efforts in Asia Pacific and Japan
Semperis, a leader in AI-powered identity security and cyber resilience,… -
Tenable Appoints Steve Vintz and Mark Thurmond as Co-CEOs
Tenable, the exposure management company, today announced that its Board… -
Barracuda Appoints Ketan Tailor as Chief Customer Officer
Barracuda Networks, Inc., a leading cybersecurity company providing complete protection… -
SYSPRO appoints Leanne Taylor as Chief Revenue Officer
Digital manufacturing software solutions provider SYSPRO has appointed Leanne Taylor…
GUEST ARTICLES
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Organisations Need to Stop Burying Cyber-Attacks
GUEST OPINION: White-collar crimes are notoriously hard to uncover, yet once… -
AI Agents Are About To Blow Up the Business Process Layer
GUEST OPINION: Agentic AI "systems of automation" will transform static… -
As Java turns 30, Azul executive reflects on its impact
GUEST OPINION: Simon Ritter is as qualified as anyone to… -
Rubrik Reveals 90 per cent of Global IT and Security Executives Report Cyberattacks in the Past Year
GUEST RESEARCH: Data sprawl drives spike in cyber incidents across AI,… -
The emergence of the AI Engineer: What you need to know
GUEST OPINION: With each technological innovation, the type of roles we… -
Hitachi Vantara Releases FY2024 Sustainability Report, Showcasing Ongoing Commitment to ESG and Environmental Innovation
COMPANY NEWS: Second annual report highlights continued progress in sustainability, product… -
Check Point Software Emerges as a Leader and Only Outperformer Among 14 Vendors in Enterprise Firewalls, According to Latest GigaOm Radar Report
COMPANY NEWS: Check Point excels in business criteria assessments, achieving the… -
Logicalis expand APAC SOC services with launch of Cisco MXDR
COMPANY NEWS: The global MSP becomes the first Cisco partner…
Guest Opinion
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Organisations Need to Stop Burying Cyber-Attacks
GUEST OPINION: White-collar crimes are notoriously hard to uncover, yet once…
-
AI Agents Are About To Blow Up the Business Process Layer
GUEST OPINION: Agentic AI "systems of automation" will transform static…
-
As Java turns 30, Azul executive reflects on its impact
GUEST OPINION: Simon Ritter is as qualified as anyone to…
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The emergence of the AI Engineer: What you need to know
GUEST OPINION: With each technological innovation, the type of roles we…
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New Book from Boomi Warns: AI Will Fail Without a Digital Infrastructure Overhaul
GUEST OPINION: From the boardroom to the back office, business leaders… -
Why finance teams can’t afford to ignore shifting spend trends and artificial intelligence innovation
GUEST OPINION: The financial risks of maintaining the status quo… -
Why I switched from AliExpress to local suppliers for Amazon dropshipping
GUEST OPINION: My dropshipping journey with Amazon began like most…
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How social media automation can boost your sales
GUEST OPINION: Social media isn’t just for brand awareness anymore.…
ITWIRETV & INTERVIEWS
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Amazon CISO CJ Moses gives rare interview
GUEST INTERVIEW: CJ Moses moves out of the shadows to… -
Matt Salier explains the Australian Cyber Collaboration Centre's voluntary data classification framework
Cybercriminals never rest and company data is an increasingly valuable… -
Qualys CEO Sumedh Thakar explains the Risk Operations Centre (ROC)
iTWireTV: Special guest Qualys CEO Sumedh Thakar tells us about… -
iTWire talks to SailPoint about identity management in the Enterprise
GUEST INTERVIEW: We talk to Andrew Moore, VP of Product,… -
How Blue Yonder is applying AI and innovation to solve supply chain challenges
iTWireTV interview: We've all felt the effects of supply chain…
RESEARCH & CASE STUDIES
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Rubrik Reveals 90 per cent of Global IT and Security Executives Report Cyberattacks in the Past Year
GUEST RESEARCH: Data sprawl drives spike in cyber incidents across AI,…
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National 'research and development crisis' calling for Team Australia
Australia’s national research and development (R&D) performance is in crisis,…
Channel News
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AWS announces Generative AI Partner Innovation Alliance
COMPANY NEWS: Amazon Web Services (AWS) has, announced the launch… -
Rackspace Technology signs multi-year, strategic collaboration agreement with AWS
AI technology services company Rackspace Technologies has signed a Strategic…
