Displaying items by tag: Service Intelligence

eMite delivers BI for IT for HP Enterprise Software for a Correlated view of Business and Technology Services

Transpire, a provider of strategic IT consulting services, today announced a partnership agreement with service intelligence software company, eMite.

Gen-i has selected eMite Service Intelligence to evolve its customer reporting to a real-time approach, whilst being able to learn from history through advanced trending analysis. This was made possible through eMite's unique ability to both aggregate and correlate metrics from multiple underlying monitoring systems. Gen-i realised that unlike most vendors, eMite didn't just provide static reports for individual silos but uniquely it unified all silos allowing Gen-i to visualise connections between metrics that were not obvious before, via eMite's Dashboard, thus enabling them to make better decisions faster.

The Bank of Queensland has selected software solutions provider, eMite's service intelligence platform to unify silos of operational and technical metrics and enable staff in the bank's finance division to make informed real-time decisions.

BOQ Finance selected eMite's Service Intelligence Platform to unify silos of operational and technical metrics and enable its staff to make informed real-time decisions.

CSC selects eMite's Service Intelligence Platform to unify silos of disparate reporting metrics and present their customers with unparalleled transparency into the performance of their Business Services. After undertaking a comprehensive review of the marketplace, CSC chose eMite due to its compelling business value and the timeframe to deliver meaningful results to both the business and IT.