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'IT professionals in general have to wade through a sea of operational metrics that are siloed across their technology portfolio. eMite has provided our teams with a platform that easily transforms this data into information which can be used in our day to day operations, and more critically, our strategic decision making.'
Turnbull said BOQ Finance had selected eMite as its service intelligence platform as it retools its operational environment, and he said that eMite's 'unique' data onboarding architecture, allowed it to leverage existing Microsoft skills within the organisation, 'thus lowering the overall cost of ownership.'
Out of the box adapters to Microsoft SCOM & VMware ESX were employed as well as industry standard SQL techniques, and Turnbull said this approach has seen BOQ Finance lower its reliance on eMite as a vendor and move rapidly to become self-sufficient with the platform.
eMite COO, Matt Elliott said the company's multi-dimensional service model was key in achieving the delivery of value within 30 days and enabling 'service visibility across a number of their key internal and external platforms.