Consumer advocacy group CHOICE claims Australian banks have "pocketed" $6.3 billion over the last decade by failing to pass interest rate cuts onto credit card customers.
A top analyst and research firm says with data privacy controversies continuing to emerge, companies must "do more to reassure customers with clearer expectations about how their data is used".
Twitter has announced some big changes to the way it handles security, toughening the encryption of global traffic in the wake of a number of online security scares.