Well-known remote access and computer rescue company LogMeIn says the Internet of Things (IoT) is nowhere near being secure.
LogMeIn has come up with a way to allow remote support technicians to see what the customer is looking at. It's called LogMeIn Rescue Lens.
A new version of LogMeIn Rescue alerts technicians to possible problem areas and automates the delivery of fixes.
An extension to LogMeIn Rescue makes it easier for frontline support staff to diagnose and fix common Android and iOS device issues. LogMeIn Rescue Click2Fix carries out remote checks and allows reps to suggest fixes or deliver them to the handset.
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