COMPANY NEWS: 8x8, a leading unified cloud communications platform, and Genesys, a global cloud leader in customer experience orchestration, today announced a product integration of 8x8 Work with Genesys Cloud CX. With the new integration, organisations can align agents and the appropriate subject matter experts to quickly collaborate for better customer outcomes.
Global IT services comany HCL Technologies has inked a five-year Digital Workplace Services Agreement with European aircraft manufacturer Airbus to aimed at establishing a modernised digital workplace to enhance user experience and service quality for the Airbus employees globally.
COMPANY NEWS: 8 x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced new 8x8 Open Communications Platform enhancements, improving how organisations manage and use communications and collaboration. These new innovations are helping organisations accelerate digital workplace initiatives and optimise employee productivity and customer experiences from anywhere on any device.
VENDOR PRODUCT ANNOUNCEMENT: DXC Technology (NYSE: DXC) today highlighted how it is helping enterprises accelerate the adoption of augmented reality (AR), virtual reality (VR) and mixed reality (MR) technologies to support immersive experiences in ways that can significantly improve productivity, quality and efficiency.
VENDOR PRODUCT ANNOUNCEMENT: DXC Technology (NYSE: DXC) today highlighted how it is helping enterprises accelerate the adoption of augmented reality (AR), virtual reality (VR) and mixed reality (MR) technologies to support immersive experiences in ways that can significantly improve productivity, quality and efficiency.
Singapore telco Singtel is investing S$45 million over three years in a professional development program designed to boost the digital skills of its 12,600 employees.
Australian money transfer company OFX has successfully deployed a cloud content management solution from Box in its seven global offices as part of its strategy to become a digital workplace.
Rolling out "new mobile computing options and electronic time sheeting as part of an initiative to promote knowledge sharing, collaboration and productivity" via Microsoft Intune, the sweet sound of new cloud services has happily fallen on DAF ears.
Many Australian businesses and organisations are playing catch up when it comes to implementing a business mobility platform, according to a new report from VMware which found that, globally, businesses taking a digital workspace first approach are experiencing significant business, operational, and financial benefits – while those that wait are falling behind.
Australia is bucking the global trend in declining public sector spending on IT and technology products, with federal, state and local governments here forecast to grow by 5.8% to $10.8 billion by the end of this year, and to almost $12 billion by 2019.
One size fits all IT approach at odds with the way digital workplace is evolving
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