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Monday, 20 December 2021 13:49

NZ’s Commerce Commission seeks customer refunds after failure to disclose early termination fees

New Zealand regulator The Commerce Commission has filed proceedings at the High Court in Auckland against Callplus Services Limited, Orcon Limited and Switch Utilities Limited – all subsidiaries of the Australian fibre and network solution provider Vocus Group - over allegations of failing to adequately disclose early termination fees of between $130 and $250 when entering uninvited direct sale agreements with consumers for broadband and power services between 17 June 2014 and 20 June 2020.

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