Displaying items by tag: AI

GUEST RESEARCH: More than two-thirds (69%) of consumers in Australia believe brands need to improve their customer service support outside of traditional operating hours, with the majority (85%) saying current self-serve chatbots can’t solve their issues and they’d prefer human assistance, according to new research from Qualtrics.

GitHub vice president for Asia Pacific, India, Japan and China Sharryn Napier has now been in the top job for two years, with remarkable 20% growth year on year as the company leads the charge to AI.

AI is a hot topic right now, but EXL chief digital officer Anand Logani says you need to start by looking at the outcomes you want to deliver, the value you want to get out of it, and then work backwards to the technology from there.

Australia's largest and fastest-growing super fund AustralianSuper has undergone a significant technology transformation, adopting an AI-centric view, leveraging Microsoft Azure.

Australia’s smart home tech market is set to crack $2.5 billion in revenue, driven by demand for energy efficiency, security, price increases, and the anticipation of the smart home concept greatly benefitting from the technological advancements in generative AI, according to technology analyst firm Telsyte.

Future Skills Monash College has announced an AI collaboration with Microsoft, which it says is unique and will deliver a fresh new approach to technology education and industry partnership in Australia.

COMPANY NEWS: Vast Data, the AI data platform company, and Supermicro, a total IT solution manufacturer for AI, cloud, storage, and 5G/edge, today announced a new collaboration to deliver a full-stack, end-to-end AI solution aimed at simplifying the creation and expansion of large-scale AI deployments.

COMPANY NEWS: Vast Data, the AI data platform company, today unveiled a new AI cloud architecture designed to deliver unprecedented levels of performance, quality of service, zero-trust security, and space/cost/power efficiency for the AI factory.

COMPANY NEWS: Avaya, a global leader in customer experience and communications solutions, today announced it will showcase how businesses can use AI to safely and securely meet soaring expectations for customer and employee experiences – without disruption to their existing systems and processes – at Enterprise Connect 2024, the leading conference for enterprise communications and customer experience over the past 30+ years.

Norwegian browser company Opera announced it will introduce new features to its flagship AI-centric browser Opera One through its AI Feature Drops Program, which the company said will improve web browsing for users without the need for additional paid services or extensions.

Departing from its conventional approach, GTC 2024 is embracing both in-person and virtual participation in a new hybrid model. While this marks a notable departure for NVIDIA, the primary shift lies in the spotlight – Artificial Intelligence (AI) will be the focal point at GTC 2024.

Departing from its conventional approach, GTC 2024 is embracing both in-person and virtual participation in a new hybrid model. While this marks a notable departure for NVIDIA, the primary shift lies in the spotlight – Artificial Intelligence (AI) will be the focal point at GTC 2024.

GUEST EVENT The powerful combination of Artificial Intelligence (AI) and Low-Code platforms are reshaping the landscape of software development and we explore these nascent technologies at a virtual event on 21 March.

GUEST EVENT The powerful combination of Artificial Intelligence (AI) and Low-Code platforms are reshaping the landscape of software development and we explore these nascent technologies at a virtual event on 21 March.

GUEST OPINION: Digital transformation in healthcare is the step-change improvement of operations and clinical care services leveraging digital technology. But thinking of it as just going paperless or inputting information into an electronic medical record grossly underestimates its potential to transform care.

COMPANY NEWS: Informatica is launching Informatica Cloud Data Access Management (CDAM), a solution based on Informatica's 2023 acquisition of Privitar, an industry leader in comprehensive data access management products. Now integrated into the Intelligent Data Management Cloud (IDMC), Informatica’s flagship data management platform, this AI-powered solution is a key component of data access governance, leveraging IDMC's common metadata foundation.

GUEST OPINION: What do Morgan Stanley’s wealth management division and the Government of Iceland have in common? They both use a language learning platform called Duolingo, powered by artificial intelligence, to bridge the foreign language gap.

Oppo has announced a new smartphone and a set of new TWS buds at the Mobile World Congress in Barcelona overnight, along with a number of AI-centred initiatives and the prototype of the company's new AR glasses.

GUEST OPINION: For many organisations, embracing AI means pushing its integration beyond conventional applications in email platforms, word processors, and virtual meeting software. While AI’s democratisation means virtually anyone can harness its technology with minimal training, the challenge lies in embedding AI effectively within organisational practices. If organisations are to truly benefit from its capabilities, a deeper, more strategic approach is necessary.

Deutsche Telekom will present a “visionary” AI phone concept in collaboration with semiconductor company Qualcomm and Brain.AI at the Mobile World Congress 2024.