Tuesday, 16 July 2019 11:24

Civica expands health & care solutions portfolio


Global software applications, digital solutions and managed services vendor Civica has expanded its health and care solutions for the Australia, New Zealand and the Asia Pacific markets by combining its private health insurance fund solutions and new cloud-based products.

Civica’s expansion of its product portfolio follows its late 2018 acquisition of Geelong-based cloud software company Carelink, now Civica Care, which the company says has since increased its “extensive market presence in Australia”.

And Civica says its new Health and Care software portfolio helps improve client and commercial outcomes for practitioners - and helping to reduce the amount of time organisations need to spend on back-end processes.

Civica says that one of the new technologies introduced within its Carelink Suite is CarelinkGo, a smartphone application for mobile workforces which provides users with real-time mobility, interoperability, intuitive functionality and offline support.

Civica Care managing director Craig Porte says, “Over time Australia’s health industry has been putting more administration tasks on our health and care practitioners.

“Unfortunately, that has diverted their time away from client care, which is a problem that technology can solve. By using cloud-based technologies, health and care practitioners can streamline the delivery of unified care and enhance financial and operational management, saving many hours so staff can focus on the client.”

Civica announced that Great Ocean Road Health, Guide Dogs NSW/ACT and Enable WA had all chosen to implement its cloud-based community care management solution to streamline operations, empower staff and improve client care.

“CarelinkGo will change how our staff operate, making it easier to access client information anytime, anywhere. This will improve our ability to deliver our commitment to providing the best possible health and community care for our clients,” says Kate Gillian, chief executive at Great Ocean Road Health.


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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).



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