The ACCC response to the latest draft of the Telecommunications Consumer Protections (TCP) Code validates “long-held consumer concerns” about the suitability of self-regulation to protect telecommunications consumers, according to the peak body for consumer representation in communications.

Australia’s eSafety Commissioner is giving six months to the internet industry to come up with enforceable codes detailing how it will protect children from inappropriate content or material online such as pornography.

The Australian Communications and Media Authority (ACMA) will prioritise consumer protections in the telco sector this year, as outlined in its newly-released 2024-25 compliance priorities.

The ACCC has accepted undertakings from Telstra and Optus as part of its ongoing competition investigation into Google’s search services in Australia.

Median effective electricity prices for residential customers across all regions grew by 14 per cent between September 2022 and September 2023, according to the latest electricity report from the competition regulator.

Electricity retailer M2 Energy Pty Ltd, trading as Dodo Power & Gas (Dodo) paid $82,500 in penalties after the ACCC issued six infringement notices to Dodo for alleged contraventions of the Electricity Retail Code of Conduct (the Code). Dodo has also provided an enforceable undertaking to the ACCC in which it has admitted it contravened the Code.

The Australian Mobile Telecommunications Association (AMTA) launched a new web-based tool to help Australians determine if their mobile device will be fully supported on Australian mobile networks after 3G networks close, including the ability to make emergency calls to Triple Zero.

On 21 June 2024, the ACCC released a final inquiry report regarding the declaration of the domestic mobile terminating access service (MTAS).