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The offshore model for competitive advantage will be obsolete by 2018 as 43% of outsourced services leverage smart machine technologies, according to Gartner.
Flight Centre and Interactive have claimed the largest migration in QLD history as of 1 December 2015, at 300TBs of data, 170 hosts and 1600…
European consulting, technology and outsourcing services provider Capgemini has completed its acquisition of US-based IT services company IGATE Corporation.
Flight Centre operates in 12 countries, and has decided to run 22,000 seats of Microsoft Dynamics AX on Azure. This will be the largest deployment of…
Australian BPO services and offshore contact centre operator Acquire has moved to diversify and expand its range of business processing services with the finalisation today…
Tech giant Google's team of security guards will be put on the company's payroll and will have the same benefits as other Google employees, as…
IBM has signed a five-year, multi-million dollar agreement with Australian-listed credit information and analysis firm Veda to extend its existing outsourcing relationship.
Cost discounts of up to 30% are making New Zealand an increasingly attractive nearshore alternative for Australian enterprises looking to source contact centre services.
Giant Indian global IT outsourcing company Wipro has won a major contract with the 7-Eleven chain of convenience stores in Australia which will pave the…

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