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Friday, 05 July 2013 13:26

ACCC takes on Scoopon Featured

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The Australian Competition and Consumer Commission is back in court, this time taking on online coupon giant Scoopon.

The watchdog is alleging the company engaged in misleading and deceptive conduct and made false and misleading representations to businesses and consumers.

Scoopon is one of Australia’s largest online group buying sites, with a wave of similar businesses cropping up after the wild success of Groupon, which launched in the United States in 2008.

The ACCC and other Australian Consumer Law (ACL) regulators today said however they have received a significant number of complaints since the group buying industry emerged in Australia in 2010.

“The ACCC has worked closely with other ACL regulators to address issues and improve practices in the sector to reduce consumer and business detriment,” ACCC Chairman Rod Sims said.

The ACCC is alleging that Scoopon misled consumers regarding their ability to redeem vouchers, their refund rights, and the price of goods advertised in relation to some of its deals.

The ACCC also alleges that Scoopon represented to businesses that there was no cost or risk involved in running a deal with Scoopon, when a fee was payable to Scoopon.

Further, it is alleged that Scoopon misled businesses by claiming that between 20% and 30% of vouchers would not be redeemed when there was "no reasonable basis for this representation."

“The ACCC has made online competition and consumer issues a compliance and enforcement priority. Ensuring that the digital revolution delivers competition benefits to consumers and small businesses is a focus for the ACCC,” Mr Sims said.

“Businesses must have reasonable grounds when making representations to consumers and to other businesses. The ACCC is working to ensure that consumers making purchases online are not misled and that online traders take adequate steps to meet their obligations under the Australian Consumer Law.”

The ACCC is seeking declarations, injunctions, community service orders, pecuniary penalties and costs.

The matter has been filed in the Federal Court, Brisbane, and is listed for a scheduling conference on 25 July 2013 at 9.30am.

Scoopon has been contacted for comment.

The ACCC has been busy of late, the news follows the watchdog's latest court victory, a massive $100,000 win against iiNet, and a damning report it released into Telstra's structural separation. 

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