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Wednesday, 20 January 2010 05:20

Kingston confirms replacement of un-secure flash drives

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Kingston Technology's Australian office has confirmed details of the product recall and replacement of the secured USB drives that weren't very secure.

Recent reports highlighted problems with the security of a variety of USB "thumb drives" whereby although secured by a password via a software tool on the PC, the "unlock code" sent to the drive was always the same.

Of the three manufacturers affected: Kingston, Verbatim and SanDisk, only Kingston announced their intention to recall and replace the affected drives.

Yesterday, Kingston announced further details regarding the recall.  For any customer owning a DataTraveler BlackBox (DTBB), DataTraveler Secure – Privacy Edition (DTSP) or a DataTraveler Elite – Privacy Edition (DTEP), Kingston are offering a FIPS-certified replacement for the DTBB; and the DataTraveler Vault – Privacy Edition for the DTSP and DTEP.

"We have decided the best way to address this problem is to offer our customers replacement units that incorporate newer and stronger security architecture," said Vaughan Nankivell, Regional Manager, Australia and New Zealand, Kingston. "Since we were first notified of the potential hack, we have concluded that exchanging drives is the proper solution for our customers."

Customers who own one of the affected drives should contact Kingston's Customer Service Department for full details of our standard return process. Customer service phone numbers are available here.

Verbatim and SanDisk continue to advise that a software upgrade will address the issue.

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David Heath

David Heath has had a long and varied career in the IT industry having worked as a Pre-sales Network Engineer (remember Novell NetWare?), General Manager of IT&T for the TV Shopping Network, as a Technical manager in the Biometrics industry, and as a Technical Trainer and Instructional Designer in the industrial control sector. In all aspects, security has been a driving focus. Throughout his career, David has sought to inform and educate people and has done that through his writings and in more formal educational environments.

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