Monday, 04 July 2016 15:23

Tyro calls for loosening of banks’ control of customer transaction data Featured

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Card payments provider Tyro has warned that Australia’s position in the global fintech market could be jeopardised if  big banks are allowed to retain control of customer transaction data.

In a submission to the Productivity Commission Inquiry into Data Availability and Use, Tyro co-founder Andrew Rothwell says the UK and the EU are well-advanced with their open data and open API movement, and that Australia is lagging behind and in danger of losing its standing at the “forefront of the fintech revolution”.

“If Australia is late in delivering open data and open API reforms in this country, the fintech revolution will take place elsewhere.

“Fintech investment around the world reached an estimated US$20 billion in 2015, a jump of about seven-fold in only three years.

{loadoposition peter}“Customers are being locked out of financial services products and solutions such as alternative lenders or comparison, advisory, financial management and payment services that are designed specifically to meet their needs by innovators who can deliver,” Rothwell says.

According to Rothwell, “customer transaction data belongs to the customer”, and he maintains that banks should be forced to give their customers the right and the ability to share that data with third parties that are licensed under the Australian Prudential Regulation Authority or who have an Australian Financial Services Licence or an Australian Credit Licence.

“By refusing to allow customers to make their data and accounts available to regulated third parties, banks will continue to control the snail’s pace of innovation in Australia – to the detriment of the Australian consumer,” Rothwell cautions.

He said that banks offering open access to data and external APIs would also benefit because it would enable them to become more of a “platform” for other services and, “once fintech innovators have been granted permission to analyse, integrate and share data as consumers see fit, they will unleash a vast wave of new products that will give consumers more choice, while increasing the value of their existing products”.

“This industry is going to revolutionise how consumers and businesses interact in the future. If Australia is going to become the next fintech Hub of Asia, that revolution needs to happen here.”

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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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