Engineering company The Engenco Group has implemented SugarCRM to consolidate its customer data, improve customer insights, and enhance customer experience.
GUEST OPINION by Mark Fazackerley, Regional Vice President, Australia & New Zealand, Talend: During the past 12 months, Australian businesses have been through a period of transformation that was as unexpected as it was intense. Seldom have we had to pivot in such a short time to survive.
Australia’s ANZ Bank has implemented Google Cloud as part of a move to enhance its data and analytics capability.
Global research agency Kantar TNS has joined forces with experience management provider Qualtrics in a strategic alliance they say is designed to provide clients with holistic customer experience capability, delivered through integrated technology, to identify, optimise and activate customer insights.
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