The telecommunications regulator, the Australian Communications and Media Authority, says telco customers will now be better protected under new consumer protection rules it has just introduced.
Industry lobby group the Communications Alliance wants changes to the telecoms code which will strengthen consumer protections for telecommunications users.
The Minister for Communications, Mitch Fifield, has attacked the Labor Party, saying it still does not have an nbn policy and claiming that Labor appears to be preparing to “backlflip” from its long-held position on the broadband network.