Displaying items by tag: Virtual Assistants

Engineers from the University of NSW are leading a research project aimed at closing a gap in speech recognition systems that they say have until now performed badly in understanding young users of technology.

Freelancer releases its Q3 Fast 50, a quarterly index of the most sought-after skills - see the jobs which have shot up the scale this quarter and which have declined in demand.

Queensland’s Office of State Revenue, part of Queensland Treasury, has launched Nuance Communications’ virtual assistant "Sam" across all OSR revenue lines, marking the first Australian state government implementation of the conversational virtual assistant.

The National Australia Bank has launched what it claims is Australia’s first virtual banker for business, with the solution designed to enable business customers to receive instant answers and assistance with common banking questions and tasks.

Many enterprises are slow to respond to increasing demand for mobile apps, with more than a quarter of enterprises globally still not having built, customised or virtualised apps in the last 12 months, according to a new report.

Improving customer experience is the top driver for digital transformation, both in Australia and globally, followed by customer demands for digital, according to a newly published report on the digital marketplace.

In the time it takes to say "my voice is my password" you could be logged in and authenticated at some major banks – ready to be greeted by a virtual assistant willing to help you, or to find and brief a real person.