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Displaying items by tag: VeCommerce

Thursday, 01 April 2010 14:47

What's in a name? Farewell VeCommerce

Salmat is dropping the VeCommerce brand currently associated with its speech offerings.

Published in Core Dump
National Australia Bank has become the first bank in Australia to use voice biometrics as an alternative to PINs to authenticate  customers for telephone banking

Published in Strategy
The identification of somebody from their voice is now a reliable and increasingly widely used means of authentication by call centres, but, according to the CEO of voice technology specialist, Salmat VeCommerce, the same technology is capable of detecting if a person is stressed, suffering from 'cognitive overload' or is telling the truth.

Published in Strategy
The National Australia Bank says the deployment of new and sophisticated speech recognition technology, to be bought from Telstra and VeCommerce, will allow its staff to spend more time focussing on the needs of the bank’s customers.
Published in Market

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