Displaying items by tag: Service Management Automation X

COMPANY NEWS: Micro Focus has announced that Envirosuite, an Australian headquartered environmental intelligence solution provider, is deploying Micro Focus Service Management Automation X (SMAX) to automate its customer technology support processes and better manage its help desk ticketing process, which sits at the core of a large number of Envirosuite’s business processes. The project will help underpin Envirosuite’s significant growth plans by assisting customers to easily find product and technical information for more streamlined support, letting the business scale flexibly.

Enterprise software vendor Micro Focus's Service Management Automation X (SMAX) as a service now allows data to be hosted by Amazon Web Services in Sydney..