Displaying items by tag: Customer Technology Support
Wednesday, 09 February 2022 11:05
Envirosuite sets up for scalable growth with Micro Focus Service Management Automation X
COMPANY NEWS: Micro Focus has announced that Envirosuite, an Australian headquartered environmental intelligence solution provider, is deploying Micro Focus Service Management Automation X (SMAX) to automate its customer technology support processes and better manage its help desk ticketing process, which sits at the core of a large number of Envirosuite’s business processes. The project will help underpin Envirosuite’s significant growth plans by assisting customers to easily find product and technical information for more streamlined support, letting the business scale flexibly.
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WEBINARS & EVENTS
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UiPath to Unveil Latest Agentic Automation Solutions at Agentic AI Summit
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Expert warns: Small businesses missing out on AI cost-saving and growth opportunities
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Datadog Opens Registration for Its 2025 DASH Conference
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CYBERSECURITY
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Nozomi Networks Named to Fast Company’s World’s Most Innovative Companies 2025 List
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PEOPLE MOVES
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Tenable Appoints Scott Magill as Country Manager for Australia and New Zealand
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GUEST ARTICLES
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Dryad Networks demonstrates first fully functional drone prototype for detecting, locating, and monitoring wildfires
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Guest Opinion
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New Research Shows Parents Prone to this Common Scam
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How AI can supercharge your productivity at work in 2025
GUEST OPINION: The workplace is undergoing a profound transformation driven by…
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Unlock online freedom with a free VPN
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AI and the Future of Insurance: Why Solving the Data Integration Challenge Matters
GUEST OPINION: Artificial intelligence (AI) is already woven into our…
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What are haplogroups, and how do they connect with ethnicity?
GUEST OPINION: People interested in their genetic composition can learn…
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Why Missouri car accident victims should act fast to protect their legal rights
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What to bring to your first meeting with a Florida personal injury lawyer
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How to prevent tool wear and damage in CNC Aluminum Processing
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Anti Scam Investment Much Needed
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Govt must Incentivise People Initiatives to Beat Productivity Slump
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ITWIRETV & INTERVIEWS
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Amazon CISO CJ Moses gives rare interview
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Matt Salier explains the Australian Cyber Collaboration Centre's voluntary data classification framework
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RESEARCH & CASE STUDIES
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Channel News
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AWS announces Generative AI Partner Innovation Alliance
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Rackspace Technology signs multi-year, strategic collaboration agreement with AWS
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Comments
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Re: iTWire - Why Software Developers Need a Security ‘Rewards Program’
For most developers the security/performance trade off is still the hardest one to tackle, even as the cost of processing[…]
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Re: iTWire - The Risc-V architecture that can shape the future of computing
RISC has been overhyped. While it is an interesting low-level processor architecture, what the world needs is high-level system architectures,[…]
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Re: iTWire - Is Linux finally ready to storm the mainstream?
There are two flaws that are widespread in the industry here. The first is that any platform or language should[…]
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Re: iTWire - Transport for NSW and HCLTech expand digital transformation partnership
Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]
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Re: iTWire - NBN Co demonstrates fibre-like speeds over HFC network in trial
I wonder when they will implement all of this, and what the pricing plans will be.FWIW, these days the proposed[…]
