COMPANY NEWS: RingCentral has combined its industry-leading unified communications as a service (UCaaS) solution with real-time analytics and reporting for organisations to deploy to take advantage of new ways of engaging with customers and employees and improving the overall customer experience (CX). The RingCentral Customer Service Essentials discounted bundle brings together RingCentral Message Video Phone (MVP®) with Live Reports and is available now.
Global cloud communications platform provider 8x8 has appointed former RingCentral marketing executive Amritesh Chaudhuri as Executive Vice President and Chief Marketing Officer.
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