GUEST OPINION BY Todd Gorsuch, CEO, Customer Science: Heightened customer demand and a need for staff to work from home are causing big headaches for contact centres around the country.
US communications provider CenturyLink says it has strengthened its content delivery network (CDN) service capabilities in 11 cities across Asia Pacific (APAC) to cater to growing demands from global broadcasters, over the top (OTT) video streaming platforms and gaming companies.
Transit Systems and Bridj are launching its "Demand Responsive bus services" in Western Sydney in late November, disrupting the Australian public transport space while still complementing public transport.
Emerging markets are powering smartphone sales, according to forecaster GfK, with full year global smartphone sales for 2016 set to increase from US$400.7 billion to US$426 billion, up 5%.
New research looks at the cost and demand for lithium-ion batteries over the next 10 years to predict the intricacies of what should be a booming market.
Rumours are that Apple’s iPhone 8 will move to an AMOLED panel, if only to improve battery life. Other tablet, monitor, and notebook designers are having to ‘take a number and wait’ as AMOLED demand vastly outstrips supply.
Apple has finally unveiled its updated iPhone 6s and 6s Plus. Although claims are rife that smartphone penetration has reach saturation point, Apple’s flagship devices are going to outsell their predecessors.
Although the Japanese launch of the iPad 2 has understandably been put back by a month due to the trio of disasters that has shaken one of the world's most technologically advanced countries, the Czech Republic's launch is being put back by a month too, leading some to wonder who's next.
Outside the US and planning to buy an iPad this month? Fuggedabouit!
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