Displaying items by tag: ConnectWise

GUEST RESEARCH: Service Leadership, a ConnectWise solution, has announced the opening of its annual Service Leadership Index Annual IT Solution Provider Compensation (Remuneration) Survey.

COMPANY NEWS: ConnectWise, one of the world’s leading software companies dedicated to the success of IT solution providers (TSPs), is pleased to announce that ConnectWise MDR will be integrated with Microsoft's small and medium business focused security solutions.

COMPANY NEWS: ConnectWise brings core and advanced network monitoring and management capabilities to its ConnectWise RMM product, seamlessly integrated and leveraging a strategic partnership with Auvik. This will give TSPs complete visibility, proactive monitoring, and real-time alerts to maintain optimal performance across client networks.

GUEST RESEARCH: ConnectWise, the world’s leading software company dedicated to the success of IT solution providers (TSPs), has announced the findings of its annual MSP Threat Report. Now in its fourth year, the report provides an analysis of the major MSP-related security events and trends from the past 12 months, alongside predictions for the year ahead.

COMPANY NEWS: ConnectWise, the world’s leading software company dedicated to the success of IT solution providers, has announced an integration with OpenAI’s ChatGPT, the cutting-edge generative AI language model, with its remote monitoring and management (RMM) tools—ConnectWise Automate and ConnectWise RMM.

iTWireTV interview: ConnectWise CEO Jason Magee took time from his busy schedule to speak to iTWire about the history of ConnectWise; the impact of, and recovery from, the pandemic; the company roadmap; and Australian partner, reseller and integrator activity.

Founded in Adelaide and with another office in Houston, Licorice is working to replace traditional IT services trouble tickets with a system that uses AI to match incoming requests with the right engineers, calculate the time required for each task, and allows customers to choose appointment times that suit them.

COMPANY NEWS: Software company ConnectWise acquires customer experience solution provider SmileBack, pairing ConnectWise’s IT solution provider software and services platform with a customer feedback system by Smileback designed specifically for MSPs.

Software for technology solution providers company ConnectWise has announced several new hires for roles across the APAC region as part of its focus on driving strategic alignment with partners in the Australian channel.

Business automation and itelligent software and expert services for technology solution providers vendor ConnectWise has announced the launch of a partner program which will first focus on helping partners to grow their cybersecurity practice.

2nd edition of annual report provides analysis of 2020 MSP security trends and predictions and recommendations for 2021

COMPANY NEWS: Perch Security, a ConnectWise solution, today announced the release of its 2021 Perch MSP Threat Report.

WatchGuard Technologies has developed a certified integration with ConnectWise, a leading business management platform, that provides managed security service providers (MSSPs) with one trusted source for all their managed security service needs.