Wednesday, 02 December 2015 23:05

Telstra Health deploys medical records system for WA hospitals

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Telstra Health has implemented an enterprise electronic medical records (EMR) system in a $360 million facility in Western Australia housing two of Australia’s newest hospitals.

The EMR platform has formed the clinical digital backbone of the new facility, in the Perth suburb of Midland, which includes the St John of God Midland Public and Private Hospitals.

The 307-bed public hospital and the 60-bed private hospital are on the same campus.

Telstra says successful implementation of the EMR ensure that the hospitals digital health solutions match the state of the art facilities and staff.

Russel Duncan, Managing Director of Telstra Health’s Emerging Systems, said that the solution was a fully integrated electronic medical record, meeting all the needs of both the public and private hospital environment.

“This is a wonderful new facility with a commitment to excellence and patient-centric care. Telstra Health is proud to provide the digital health solution for Australia’s newest public and private hospitals.

“We know the importance of integration and interoperability in the success of eHealth solutions. Patient’s clinical data at the St John of God Midland Public and Private Hospitals will integrate seamlessly with the hospital’s Patient Administration System, the national myHealth Record system, and eventually the Western Australia Health Department, helping build a more connected health system and improve productivity and clinical care.”

“The Emerging Clinical Information System is unique in that it’s built in Australia for Australian hospitals. Our product reflects existing work practices and is easy for staff to use, including tablet device compatibility” Mr Duncan said.

Kevin Taylor, St John of God Health Care Group Director of Corporate Services said that the Telstra Health solution was selected after a comprehensive selection process “that rewarded the ability to have data highly available in an interoperable environment”.

“We have a very clear expectation that the emerging solution will lead to efficiency and accountability and will be a major system which will enable us to interconnect with the Western Australian Government’s health services through expedient data sharing.

“The Emerging product delivers benefits for everyone involved in the hospital - patients, staff and administrators. We get a great system from Telstra Health that is built for Australian conditions, makes it easier for staff to do their job, delivers enhanced clinical care and patient outcomes, and does it in a way that is affordable and sustainable.

“By choosing an Australian EMR platform we can deliver better continuity of care for patients. A unique factor is the way we can easily notify general practitioners when one of their patients is admitted, when they are discharged and deliver a secure discharge summary of what treatment and condition they have been seen for. The doctors we have spoken to are very pleased with this integration.”

Taylor said that, in addition to capturing data, the product generates useful outputs, tracking patient centric information, “such as allergies or the propensity for falls which will ultimately assist patient care by raising alerts and signaling the need for preventative actions.”


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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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