Under pressure to meet accelerating software delivery cycles, many engineering leaders with large developer teams have adopted traditional metrics dashboards that collect and present data but are challenged to demonstrate clear ROI on engineering initiatives. By combining Thoughtworks’ deep software engineering expertise with DX’s industry-leading metrics platform, enterprises gain real-time qualitative and quantitative measurements, benchmarking against industry peers and actionable insights to optimise processes and boost productivity. 

Viasat partnered with DX and Thoughtworks to better understand, measure and improve developer experience and software quality with the aim of reducing cognitive load, improving information discovery and accelerating onboarding and service creation. DX delivered qualitative and quantitative data while Thoughtworks helped realise value by translating this data into insights and improvement initiatives. The combined Thoughtworks and DX solution helped to guide Viasat’s engineering strategy and improvement agenda.

“Thoughtworks and DX are philosophically aligned on measuring and improving engineering effectiveness. Thoughtworks provides recommendations on which metrics to focus on, based on what they discover with our teams' processes. DX provides the framework and flexibility to implement these metrics and track improvement across our teams,” said Kim Horanyi, a Software Enablement Leader at Viasat.

“DX provided the metrics framework while Thoughtworks has helped us drive forward initiatives to improve. This collaboration has led to measurable changes in developer productivity and overall operational efficiency,” said Narges Rahnama, also a Software Enablement Leader at Viasat.

Organisations working with DX and Thoughtworks can expect to: 

• Gain real-time visibility into the full software development lifecycle with experts contextualising and analysing the data, identifying friction points and providing specific, experience-based and actionable recommendations to remove bottlenecks for growth and increase developer productivity. 
• Identify the high value use cases, create an actionable strategy and prioritise plans with clearly defined business value. 
• Build implementation plans with clear and measurable ROI. 
• Explore continuous monitoring to ensure sustained improvement.

“We’re excited to partner with Thoughtworks to provide a complete solution for improving engineering efficiency and excellence. This partnership provides customers with an industry-leader and expert partner that can help them fully capitalise on opportunities,” said Abi Noda, CEO of DX. 

“There is no ‘one size fits all’ solution for achieving engineering excellence in any organisation,” said Gene Reznik, Chief Strategy Officer and Global Head of Service Lines, Thoughtworks. “With DX’s measurement and benchmarking capabilities and Thoughtworks’ heritage and experience delivering software engineering transformations for organisations of all sizes, together we have the unique and practical insights into the opportunities and challenges improving engineering productivity.”