Wednesday, 23 June 2021 14:46

Oracle Support Rewards cuts support costs Featured


The Oracle Support Rewards program is said to help customers speed migrations to the cloud while reducing software licence support costs.

Customers making new commitments to buy Oracle Cloud Infrastructure (OCI) services can reduce – potentially to zero – or even eliminate their Oracle on-premises technology licensing support bills.

Oracle technology license support customers will earn at least 25 cents of Support Rewards for each dollar of OCI universal credits they purchase and consume, while those with Oracle unlimited license agreements (ULAs) earn 33 cents per dollar.

This, the company points out, means a ULA customer with an Oracle technology license support bill of $500,000 could eliminate that bill entirely by migrating $1.5 million of workloads to OCI.

Paid consumption of any eligible OCI service attracts rewards, and there is no limit on the rewards that a customer can accrue.

"OCI is Oracle's fastest growing business because we built a unique Generation 2 cloud infrastructure platform capable of running the most demanding mission-critical workloads faster, more reliably, and more securely than our on-premises systems," said Oracle chairman of the board and chief technology officer Larry Ellison.

"We want to enable more customers to take advantage of our Gen 2 Oracle Cloud Infrastructure. Oracle Support Rewards gives customers an easy way to simultaneously reduce their software support spend as they increase the speed of their cloud adoption."

Customers' Support Rewards are automatically added to their the OCI Console every month, and can be applied anytime.

Cloud service providers can pass on the savings from Oracle Support Rewards to their OCI customers.

"Cognizant has worked with Oracle as both a partner and customer for more than 20 years to help our clients modernise their businesses and technology platforms," said Cognizant executive vice president for strategy and technology Anil Cheriyan.

"The new Oracle Support Rewards program further gives Cognizant and our customers valuable incentives to move critical work to Oracle Cloud Infrastructure."

Customers can use OCI services in the Oracle public cloud, in their own data center, or anywhere in between, Oracle pointed out.

A video replay of Ellison's Support Rewards announcement will be available here.

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Stephen Withers

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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