Monday, 27 July 2020 14:55

Khoros comes onshore

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Customer engagement SaaS provider Khoros now offers its service from Sydney.

As the APAC region is one of the fastest-growing markets for Khoros, the company now offers its Khoros Care product from AWS's Sydney data centres.

This enhances Khoros' data privacy for customers in regulated industries such as financial services, government, telecommunications, and airlines.

It also reduces the risk of centralised incidents and threats to business continuity, as well as meeting local compliance laws and regulations.

"Launching a local data hosting location in Sydney represents our long-term commitment to Australia and New Zealand, prioritising our efforts to reduce network latency, strengthen our support of protecting the data sovereignty of local customer data, and, ultimately, advance the Khoros platform experience locally," said Khoros APAC vice president Booth Fellers.

"We're excited to continue to support and invest in our Australian and New Zealand customers as they scale, grow, and transform their businesses to create customers for life."

Khoros now operates from four AWS regions: Western United States, Eastern United States, Western Europe, and APAC (Sydney).


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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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