Rather than being charged on a per-seat basis, customers pay for UC Xpress according to the number of phone lines they use.
It is said to be especially suited for businesses that have a legacy on-premise phone system for which they are only paying usage fees, as well as those with a higher number of users relative to the number of calls that are made. Examples include education, retail, food and beverage and aged care businesses.
From the reseller's perspective, UC Xpress provides everything needed to manage and scale telephony operations, with all infrastructure managed and hosted within a secure multi-tenanted platform.
|
"Partners today face significant challenges in finding the right telephony solutions for their customers with most solutions on offer in the market today being self-managed, which is both risky and not scalable," said Access4 managing director Tim Jackson.
"The ability to pay per-simultaneous call rather than per-seat is especially appealing to customers that have a high number of users but low call volumes. By being able to now offer both a per-seat and per-simultaneous call model through Access4, our partners will be able to reinforce their competitive advantage with opportunities to enter new market segments and further increase their recurring revenue."
Service provider PConnect participated in the UC Xpress beta program. Its customer success manager Josh Blunden said "UC Xpress offers our customers a cost-efficient, secure, and reliable telephony solution with simultaneous calling, enabling PConnect to provide a pay-per-phone-line option to customers, particularly in industries like hotels and educational institutions, expanding our reach and catering to their specific needs.
"We highly recommend service providers explore the telephony solutions provided by Access4. Their offerings, including a per-user cost and the newly introduced pay-per-phone-line option can significantly expand the opportunity for a business' reach and appeal to a wider audience, making it an excellent proposition to enhance growth potential."
For organisations with ageing and unsupported PABX systems that have delayed moving to hosted voice systems for cost reasons, Access4 says UC Xpress offers cost effective calling with a familiar pricing structure based on lines and usage, regardless of any increase or decrease the number of users according to business needs.
"We are confident that UC Xpress will be the market leader for simultaneous calling in the region," says Jackson. "With our ability to now offer both a per-seat and per-simultaneous call model, our partners will be able to provide a best fit telephony solution for their customer's requirements, no matter how demanding or bespoke."