Wednesday, 05 July 2023 10:41

Access4 launches UC Xpress for businesses whose staff aren't always on the phone

By
Access4 managing director Tim Jackson Access4 managing director Tim Jackson

UCaaS provider Access4 now offers UC Xpress, a simultaneous calling product for low contention telephony customers.

Rather than being charged on a per-seat basis, customers pay for UC Xpress according to the number of phone lines they use.

It is said to be especially suited for businesses that have a legacy on-premise phone system for which they are only paying usage fees, as well as those with a higher number of users relative to the number of calls that are made. Examples include education, retail, food and beverage and aged care businesses.

From the reseller's perspective, UC Xpress provides everything needed to manage and scale telephony operations, with all infrastructure managed and hosted within a secure multi-tenanted platform.

"Partners today face significant challenges in finding the right telephony solutions for their customers with most solutions on offer in the market today being self-managed, which is both risky and not scalable," said Access4 managing director Tim Jackson.

"The ability to pay per-simultaneous call rather than per-seat is especially appealing to customers that have a high number of users but low call volumes. By being able to now offer both a per-seat and per-simultaneous call model through Access4, our partners will be able to reinforce their competitive advantage with opportunities to enter new market segments and further increase their recurring revenue."

Service provider PConnect participated in the UC Xpress beta program. Its customer success manager Josh Blunden said "UC Xpress offers our customers a cost-efficient, secure, and reliable telephony solution with simultaneous calling, enabling PConnect to provide a pay-per-phone-line option to customers, particularly in industries like hotels and educational institutions, expanding our reach and catering to their specific needs.

"We highly recommend service providers explore the telephony solutions provided by Access4. Their offerings, including a per-user cost and the newly introduced pay-per-phone-line option can significantly expand the opportunity for a business' reach and appeal to a wider audience, making it an excellent proposition to enhance growth potential."

For organisations with ageing and unsupported PABX systems that have delayed moving to hosted voice systems for cost reasons, Access4 says UC Xpress offers cost effective calling with a familiar pricing structure based on lines and usage, regardless of any increase or decrease the number of users according to business needs.

"We are confident that UC Xpress will be the market leader for simultaneous calling in the region," says Jackson. "With our ability to now offer both a per-seat and per-simultaneous call model, our partners will be able to provide a best fit telephony solution for their customer's requirements, no matter how demanding or bespoke."

Read 3284 times

Please join our community here and become a VIP.

Subscribe to ITWIRE UPDATE Newsletter here
JOIN our iTWireTV our YouTube Community here
BACK TO LATEST NEWS here




EXL AI IN ACTION VIRTUAL EVENT 20 MARCH 2025

Industry leaders are looking to transform their businesses and achieve measurable outcomes with AI.

As organisations across APAC navigate the complexities of AI adoption, this must-attend event brings together industry leaders, real-world demonstrations, and visionary panel discussions to bridge the gap between proof-of-concepts and enterprise-wide AI implementation.

Learn how to overcome common challenges in deploying AI at scale.​

Unlock cost savings, efficiency, and better customer experiences with AI.

Discover how industry expertise and data intelligence enable practical AI deployment.

Register for the event now!

REGISTER!

PROMOTE YOUR WEBINAR ON ITWIRE

It's all about Webinars.

Marketing budgets are now focused on Webinars combined with Lead Generation.

If you wish to promote a Webinar we recommend at least a 3 to 4 week campaign prior to your event.

The iTWire campaign will include extensive adverts on our News Site itwire.com and prominent Newsletter promotion https://itwire.com/itwire-update.html and Promotional News & Editorial. Plus a video interview of the key speaker on iTWire TV https://www.youtube.com/c/iTWireTV/videos which will be used in Promotional Posts on the iTWire Home Page.

Now we are coming out of Lockdown iTWire will be focussed to assisting with your webinars and campaigns and assistance via part payments and extended terms, a Webinar Business Booster Pack and other supportive programs. We can also create your adverts and written content plus coordinate your video interview.

We look forward to discussing your campaign goals with you. Please click the button below.

MORE INFO HERE!

BACK TO HOME PAGE
Stephen Withers

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

Share News tips for the iTWire Journalists? Your tip will be anonymous

Subscribe to Newsletter

*  Enter the security code shown: img0

WEBINARS & EVENTS

CYBERSECURITY

PEOPLE MOVES

GUEST ARTICLES

Guest Opinion

ITWIRETV & INTERVIEWS

RESEARCH & CASE STUDIES

Channel News

Comments