Tuesday, 23 January 2018 11:17

Freshworks opens first Asia-Pac data centre in Sydney

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Cloud-based business software provider Freshworks has opened its first data centre in the Asia Pacific region, choosing Sydney to begin the expansion of its footprint in the region.

The ISO 27001 certified data centre will allow the company's Australian customers to store their data in the country and help to meet data sovereignty and privacy requirements which are specified in the data breach laws that will take effect on 22 February.

Freshworks has three other data centres, in Virginia, US; Dublin, Ireland; and Frankfurt, Germany.

Among its customers, Freshworks counts OfficeMax, Booktopia, Showpo, Salmat, Harvey Norman, Randstad and Cabcharge. It claims to have 8000 customers in Australia and New Zealand, and more 100,000 globally.

“Australia is a fast-growing market for Freshworks. We have seen increased demand from our customers to host their data locally and we are excited to be able to support this,” said Sreelesh Pillai, general manager of Freshworks Australia.

“We set up our Sydney office just over two years ago, and are proud to have launched our first data centre in such a short timeframe. It is testament to the growth we’ve had in Australia, particularly within the larger enterprise space."

Salmat chief technology officer Dave Glover said: “Salmat is pleased about the launch of the data centre as the ability to host data locally is increasingly important for a number of our clients. It's great to see the Freshworks team supporting us in meeting the needs of our clients.”


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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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