Displaying items by tag: Local Government

An Australian Smart Cities Consortium has been launched by the University of Adelaide with the aim of helping to transform Adelaide into a smart city.

Software applications and outsourcing services provider Civica has secured a deal to deliver its Authority 7 local government software and systems to assist the Lake Macquarie City Council to improve customer engagement, user experience and enhance service delivery.

Professional services firm KPMG Australia and Cisco have formed an alliance to deliver smart city initiatives in Australia with the stated goal of accelerating adoption of the Internet of Things (IoT) to help make cities more liveable, workable and sustainable.

Western Australian local government Joondalup has selected cloud-based business process management software from Promapp to support its ongoing strategy for effective service delivery, business improvement and risk management.

Internet of Things and communications services vendor Thinxtra is investing $5 million in a programme to bring Internet of Things services to local government councils across Australia.

Fairfield City Council in Western Sydney has launched a library app catering for non-English speaking residents.

And millions of rate payers need to interact with them – automation and engagement are high priorities to reduce labour costs and rates.

Melbourne local government body, Brimbank City Council, has deployed a ShoreTel Connect unified communications (UC) platform to replace its current telephony and contact centre infrastructure.

Promapp aims to replace bulky and often unread procedures manuals with a cloud-based system that delivers a more familiar and preferred experience.

Glenorchy City Council has decided to switch from on-premises TechnologyOne software to the TechnologyOne cloud.

NICTA has launched a pilot of its Digital Service Kiosks at the Kiama Municipal Council in New South Wales as part of its strategy to increase access to crucial government services.

Australian listed software company TechnologyOne has today completed a sale and purchase agreement to acquire unlisted software vendor ICON Software Solutions for $10 million.

Enterprise cloud sofware company TechnologyOne has been selected as the preferred supplier for Wellington City Council’s new core IT system.

The City of Melbourne is aiming to meet its goal of zero net carbon emissions by 2020 and has now established a group of large energy users which it says have signalled their interest in testing a new approach to drive investment in renewable energy.

Shellharbour City Council on the south coast of New South Wales is deploying an enterprise solution from software vendor TechnologyOne which it says will reduce costs, improve efficiencies and “future-proof” its operations.

The Local Government Association of Queensland (LGAQ) is implementing Microsoft SharePoint 2013, CRM Online and Microsoft Azure, aimed at improving collaboration between it and its 77 local council members in the State.

Customer experience specialist Interactive Intelligence has been appointed to the Queensland Government ICT Services Panel.

The City of Newcastle has completed the first stage of implementation of TechnologyOne’s OneCouncil solution, designed to deliver improve customer services and to support an internal drive for service efficiencies.

IT services and solutions provider Datacom has won a contract to deliver a range of integrated digital software solutions to Wollongong City Council.

Warringah Council in New South Wales has won the international Webby Award for the Best Community Website.