FirstWave (ASX: FCT) says the agreement is a significant component of its relationship with Telmex and includes support across multiple modules within FirstWave’s Network Management Information Systems (NMIS) platform.

The revised agreement includes an uplift in total value of nearly 10%, while full details of the agreement are subject to confidentiality.

Telmex.com is the dominant telecommunication company in Mexico, with more than $5 billion in revenue, while FirstWave also works closely with Telmex’s sister companies, Claro, in Ecuador, Dominican Republic and Guatemala.

All the companies are part of the América Móvil, S.A.B. de C.V. [BMV: AMX] [NYSE: AMX, AMOV] conglomerate.

Telmex notes that it has utilised a range of FirstWave products since 2011, and in late 2023, the relationship was expanded with Telmex becoming a reseller of FirstWave’s “industry-leading NMIS platform by bundling the software with its network sales”.

FirstWave CEO Danny Maher said the new agreement reflected the strength of the company’s relationship with Telmex.

“We continue to work with the Telmex team across multiple different licensing and servicing opportunities and look forward to further expanding the relationship in the future where the opportunities come to fruition,” he said.

Maher said that Latin America remained a critical market for FirstWave and the company had numerous opportunities to expand its presence in the region.

“There is a large, untapped market for network management software in these markets, and we have built a highly prospective pipeline of new opportunities with current and new clients,” he concluded.