We are waiting on official advisory from CrowdStrike on these findings but doing our best to help affected customers. It’s a lesson to always update your software, but obviously this is an extreme example. IT security tools are all designed to ensure that companies can continue to operate in the worst-case scenario of a data breach, so to be the root cause of a global IT outage is an unmitigated disaster.
 
“Crowdstrike support is offering a workaround to customers. It claims users may be able to fix the issue by booting windows in safe mode or in the Windows Recovery Environment and deleting a file named “C-00000291*.sys”.