The report prepared by Infoxchange with support from Google.org, Google’s philanthropic arm, aims to recognise the "unique digital strengths, challenges and opportunities" present for NGOs, NPOs, charities and not-for-profits in the Asia-Pacific region.
The report was released alongside the announcement of the wider APAC NGO Digital Transformation Project, a program designed to elevate the digital skills and confidence of NGOs in the region.
Organisations that took part in the survey come from Australia, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.
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Other findings include:
- 98% of organisations store emails in the cloud, but only 54% store files in an NGO cloud
collaboration platform. A mere 27% report they have moved a significant portion of their IT to the
cloud. - 50% of respondents recognised raising digital capabilities for staff and volunteers as a priority.
- Just 44% of organisations use multi-factor authentication.
- Just 1 in 2 organisations meet staff technology needs to work from home.
“This [report] highlights the urgent need to prioritise cyber security practices and invest in the necessary training and infrastructure to protect sensitive data,” Infoxchange CEO, David Spriggs said.
“Community need is high, and it has never been more important for NGOs to build digital capability and resilience.
“The insights from this report will guide the upcoming Digital Capability Training Program for organisations in the region. We intend, through that program, to support organisations to take steps in resolving some of the critical issues presented in these pages, and to continue building upon their strengths.”
“This report will serve as a guiding star for the broader digital transformation project, leveling up the skills and capability of NGOs in the region,” Head of Google.org APAC, Annie Lewin said.